Privacy Policy

1. Information We Collect

1.1 Personal Information

• Name
• Email address
• Phone number
• Address or location
• Event details (venue, date, occasion)
• Booking-related information
• Payment details (processed securely via third-party gateways)

1.2 Artist Information

• Profile details (bio, genre, skills)
• Social media links
• Images, audio, and video uploads
• Availability and pricing

1.3 Usage & Technical Data

• IP address
• Device and browser information
• Pages visited and interactions
• Booking activity logs

2. How We Use Your Information

• Manage bookings between users and artists
• Create and maintain user accounts
• Send confirmations and notifications
• Process secure payments
• Improve platform features and performance
• Prevent fraud and enhance security
• Provide customer support

3. How We Share Your Information

We only share your data when necessary, including with artists for confirmed bookings, trusted service providers, and legal authorities when required by law. We never sell your personal data.

4. Data Security

We use industry-standard security measures such as encrypted data transmission, secure servers, and restricted access. However, no system is completely secure.

5. Your Rights & Choices

• Access or update your personal data
• Request account or data deletion
• Opt out of promotional communications
• Disable cookies via browser settings

6. Third-Party Links

Tune IO may include links to third-party websites. We are not responsible for their privacy practices.

7. Children’s Privacy

Tune IO does not knowingly collect data from children under 13.

8. Policy Updates

This Privacy Policy may be updated periodically. Continued use of Tune IO indicates acceptance of the revised policy.