Safety Guidelines — Tune IO
Last updated: [25 December 2025]
At Tune IO, the safety of our users, artists, and event participants is a top priority. These Safety Guidelines outline best practices and expectations to help ensure a secure, respectful, and enjoyable experience for everyone.
All users and artists are expected to follow these guidelines when booking, performing, or attending events.
1. General Safety Principles
- Treat all users, artists, and staff with respect
- Follow local laws and venue regulations
- Maintain professionalism before, during, and after events
- Avoid behavior that may cause harm or disruption
- Report unsafe or suspicious activity immediately
2. Safety Guidelines for Users (Clients)
Users booking artists are expected to:
- Provide accurate and complete event details
- Ensure the venue meets basic safety standards
- Arrange required permissions or approvals
- Respect artist boundaries and professionalism
- Avoid last-minute changes that may impact safety
- Avoid requesting illegal or unsafe performances
Users must NOT:
- Harass, threaten, or discriminate against artists
- Create unsafe event environments
- Force artists to perform beyond agreed terms
- Engage in violent or intoxicated behavior
3. Safety Guidelines for Artists
Artists performing through Tune IO should:
- Verify event details before accepting bookings
- Arrive on time and follow agreed performance terms
- Maintain professional behavior
- Avoid unsafe or unlawful environments
- Report safety concerns to Tune IO immediately
Artists must NOT:
- Consume illegal substances during events
- Engage in aggressive or inappropriate conduct
- Perform acts violating laws or safety norms
- Demand off-platform payments at venues
4. Venue & Event Safety
Both users and artists share responsibility for venue safety:
- Proper lighting, electrical safety, and sound setup
- Fire safety and emergency exit access
- Crowd control for large events
- Secure stage, equipment, and wiring
- Accessible emergency contact details
Tune IO is not responsible for venue-related hazards.
5. Online Safety & Communication
- Keep communication respectful and professional
- Avoid sharing sensitive personal information
- Report abusive or suspicious messages
- Avoid clicking unknown or unsafe links
Tune IO may monitor interactions to maintain platform safety.
6. Payment Safety
- Use Tune IO’s secure payment system only
- Avoid cash or off-platform transactions
- Never share OTPs, passwords, or banking details
- Report suspicious payment requests immediately
Tune IO is not responsible for losses from off-platform payments.
7. Emergency Situations
In emergencies, prioritize safety, contact local emergency services, and notify Tune IO support as soon as possible.
Email : service.tuneio@gmail.com
8. Reporting Safety Issues
Safety concerns such as harassment, unsafe venues, fraud, or rule violations may be reported. Tune IO may warn, suspend, terminate accounts, or report issues legally when required.
9. Limitations & Disclaimer
Tune IO acts solely as a booking facilitator and does not supervise live events. We are not liable for accidents, misconduct, or venue safety failures.
10. Updates to Safety Guidelines
Updates will be posted on this page with a revised date. Continued use signifies acceptance.
11. Contact Information
Tune IO Safety & Support Team
Email: service.tuneio@gmail.com
Website: www.tune-io.com